Wednesday, July 31, 2013

MORTALITY INSURANCE – RISKS ASSOCIATED WITH ‘’AUCTION ANIMALS’’ WHILE IN BOMAS AWAITING SALE.


Possibly the highest risk in terms of animal well-being, can be apportioned to animals that are captured and held in bomas awaiting sale at an auction.  Stress and injury followed by exposure resulting in mortality in the short term, are the major contributors in this case .This would however be determined by many factors all critical to the outcome of this exercise and insurance rates are determined on the following basis:
 
1.Species – some species of animals are ‘’hardier’’ than others and adapt better to captivity and boma conditions, therefore less risk. An example is Roan which do not adapt well to boma confinement whereas Rhino and Buffalo generally do.

2.Veterinarian and capture team – the handling of the animals at capture, loading and off-loading as well as transport conditions are critical to their well-being.

3.Travelling distance and weather conditions – obviously major factors as unfavourable temperatures and rain as well as long periods standing and lack of bedding, feed, water and space are sure to reduce chances of survival.

4.Boma conditions are critical and factors to be considered when rating and considering a risk are – size and design of the holding pens as well as shade, protection from the elements and duration the animals are held in confinement. Strangely enough and depending on species involved, it is sometimes advantageous to house animals for longer periods in bomas prior to sale and relocation, than for shorter periods which can be unsettling. A good example of this would be Rhino which become habituated to boma conditions both pre and post-delivery and often then settle better in their new environment if held in bomas for longer periods before being sold and relocated.

Having consideration for all the above mentioned however, it still is generally considered less ‘’risky’’ for all species in terms of relocation, to be captured and relocated to their new environment directly, rather than to endure boma confinement between capture and delivery, even though in some cases, holding bomas are used at final destination to acclimatise the animals to their new surroundings before being released directly from the holding pens, into the veld.
Auction sales which offer animals for sale on ‘’catalogue’’, are almost always viewed by insurers as a better risk and mortality insurance rates will always be more favourable if cover is required for capture and transport to the buyers property directly, than for the whole procedure of capture, transport to auction site, boma cover, reloading and transport to final destination at the buyers property, however prices attained for animals on catalogue at sales are generally considered to be lower than those achieved for live sales where the animals can be viewed by the public/buyers, but there is obviously greater risk of mortality hence the higher rate charged.


When consideration is given to the risk at hand by insurers, there are a few options that are on offer. For full all risks cover which is sometimes subject to certain exclusions, depending on the underwriter and their policy wording a specific rate would apply and this would hopefully be ‘’all encompassing’’ as far as the owner of the animal is concerned. Buyers often just want to know that if the animal he is insuring dies, there is cover and insurance will be paid, although the polices available in the market are generally all encompassing, there are certain underwriters who exclude some perils and these need to be explained to any interested insurer – ‘’upfront’’ so that there is no misunderstanding. 

Exclusions in cover in terms of this class of insurance need to be clearly defined, explained and understood by the insured prior to the contract being concluded.

Alternatives to the above could be transportation risks only, capture risks only, cover while animals are in boma only, and cover from loading from the auction bomas to final destination or a combination of the above. Most wildlife insurance policies available are flexible and will tailor-make cover to suite the owner’s requirements. There is a growing tendency lately for the hosts of wildlife auctions to offer insurance for all animals sold on auction. This generally seems to include cover from fall of hammer, when the risk passes to the buyer, transport to the buyers property as well as a short period (7 or 14 days) on veld after delivery. This is advertised as ‘’free insurance’’ which should be catered for between insurer and seller and if advertised as such, should not involve any premium payment from the buyer. If however insurance is advertised as free or included with purchase, then no ‘’top up’’ or any additional payment should be requested by the seller in this regard. Some misunderstandings in this regard have led to disgruntled buyers who feel they were misled.

The financial impact of adding insurance premium to the purchase price of an animal can be further influenced by offers of additional voluntary excess, no claim bonus discounts, monthly payment for long term contracts and stop loss or limited loss cover which pegs insured limits to an agreed value of the total sum insured. For example if a total herd was valued at R10Million and the insured felt he had potential to lose a maximum during any one period of insurance, of say R2 Million worth of game, then the risk could be rated by most insurers on the R2 Million and not the total R10 Million value at risk.

Finally, it is worth bearing in mind for any readers of this article who may be owners of high value and exotic species of game, that it is sometimes necessary for brokers and underwriters to seek re insurance for animals with excessive values beyond normal mandates. These amounts or limits differ from company to company but usually around R10 Million in sum insured would necessitate additional participation from either an international or local insurer to take on risk exposure in excess of the mandated amount agreed to between intermediary and client and can sometimes take a day or two to negotiate, so timorous notice is required if cover is anticipated prior to purchase of the animal.

Wednesday, July 10, 2013

Travel Trade INSURANCE


Travel Trade INSURANCE

PART 7
The previous six parts of this series, extracted verbatim (with slight editing) from the SATSA Insurance Directive booklet, were published in the December 2012, January, February, March, April and May 2013 editions – Editor.

TYPES OF INSURANCE
Basically there are five kinds of insurance that really apply to the tourism industry:
OTHER BUSINESS INSURANCE
Part of being a business owner and breadwinner means making provision for unforeseen challenges. Risks associated with life assurance are not pleasant to think about, but they do play a significant role in your business and personal life. The results could be disastrous if they are not properly insured and managed.

All businesses have a unique set of financial requirements which need to be managed in times of crisis, and Buy & Sell agreements can provide reassurance as they provide a legal document that ensures that the business is not thrown into disarray if one of the shareholders dies or is disabled.  

Buy & Sell agreements preserve the continuity of business ownership and are designed to protect the shareholding of the partners or owners by providing the surviving shareholders with the funds needed to purchase the shares of the deceased shareholder.

Key Person cover is an insurance policy that is taken out by an employer to insure the life of a key individual within the organization. A key person is anyone within the business who significantly enhances profitability. The policy provides the finance that will be needed to recruit and train a replacement for the position that the deceased key person has vacated.
Businesses incur debt and shareholders generally have to sign surety for these debts, which creates both business and personal risks.

Personal Liability insurance transfers the risk by providing cover for sureties signed by the business partners in the event of the insured’s untimely death.
As a responsible partner and parent, it is important to be prepared for any eventuality, especially death and disability. Your family’s standard of living could suffer in the event of death, disability or dread disease of one or both of the breadwinners.  

Personal Life and Disability insurance cover provides the funds needed to continue supporting your family if you are unable to continue working due to illness or injury and ensure that major debt items such as home loans and car repayments do not cripple the family financially.
After a lifetime of hard work, retirement should be about enjoying a relaxing and well-deserved break but it can become a distant dream if the retirement funding that has been put into place is insufficient and basic needs cannot be met. Retirement insurance cover allows for the investment of small sums of money on a monthly basis to accumulate to the desired capital needed to ensure a financially stress-free retirement.

SUMMARY

This then largely covers the broader aspects of the insurances covering the tourism industry. In summary, a few important facts are worth repeating:
  • Wherever possible make sure that your business is run as legally as possible. Don’t give a claimant any unnecessary ammunition to help bolster their case
  • Always remain calm and provide the obvious humanitarian services to a client, that you yourself would expect to receive, were you in a similar situation
  • Make sure that you are reasonably well insured for all eventualities. Don’t be pressured by horror stories and the threat of how a tourist will destroy you, but be prepared for the normal accident situation. Remember that many insurance policies overlap and you can be covered twice over in some respects
  • Make sure that all accidents of any nature are reported to a relevant official authority
  • Make sure that your policy covers you in all of the different countries in which you operate and for all the different activities that you conduct. In other words does the policy you bought in Cape Town cover you for the hippo attack that occurs in the middle of the Okavango Delta?
  • Ensure that all your paper work is up to date. Try and make absolutely sure that your clients are aware of exactly what they are in for and that they sign acknowledgement of this fact
  • Make sure that your vehicles are in the best possible condition that they can be. Don’t cut corners on safety measures
  • Make sure that the literature promoting your business is factual and not misleading
  • Never feel pressured to sign unreasonable contracts with agents that increase your liability and limit your rights to that of another country. You operate in Southern Africa and that is where you must fight your battles
  • Select sub-contractors with care. As far as practically possible try and only use SATSA members. Should you use a contractor on a regular basis draw up a standard service agreement making them responsible for their product and giving you recourse in the event of non-performance
  • When a foreign operator is selling your product from their brochure, or in fact even selling it without brochure inclusion, try and ensure that they are representing your product accurately. Wherever possible, proof-read and authorise any literature that displays your product before being bound by it
  • Try and ensure that the gross price that your agent charges the consumer is a reasonable mark up and reflects good value for the service or product offered. If prices are high, client expectations are also high, and this often leads to conflict at the point of supply
  • Beware of giving credit to agents who are ‘bad payers’. Many a time payment may be withheld in the event of a dispute and this puts you in a very vulnerable position. A financially weak agent may try and use a complaint as a reason for non-payment
  • Make sure that your agents’ cancellation policies are in line with yours. Agents are under pressure to pay back deposits and return funds at the last minute, and this can leave you high and dry. However you must be prepared to share some responsibility and risk with your foreign agent, as they also have difficult parameters within which they work
  • Don’t be bullied into refunding agents if you feel it unjustified. Make sure complaints are in writing and that you have had a fair chance to respond. Insist on receiving all correspondence and get the full picture. Proof of any refunds made by agents should be requested. Obviously when the complaint is genuine, act with dignity and try and sort out the situation as fairly and quickly as possible
  • Above all, remember that your products or services are competing and being compared with those of all other similar products from all over the world. Ensure that your prices are competitive and that your service is beyond reproach.
Article taken from: http://www.tourismtattler.co.za/travel-trade-insurance-5/

Monday, July 8, 2013

SATIB Trust - Green With Envy Newsletter



Hi All

The SATIB Trust is a registered non-profit public benefit organisation (registered with
SARS) and the purpose of this media is to highlight, in our small way, the conservation
projects we support, either financially, logistically or by way of product donations.
This publication is “easy-reading” for the general public and people interested in
conservation in Africa! So, please pass it on – or better still, send us a note if you would like
us to email this electronic media to your friends or colleagues.
Please feel free to comment, participate or supply material and images for publication on any
conservation or wild life program!

Hope you enjoy our first copy of Green With Envy – Edition 2 for 2013 is scheduled for
August 2013.

Yours in conservation.

Brian Courtenay

Click HERE to view the latest issue of the Green With Envy Newsletter.